Terms of Service

Effective date: July 21, 2026

These Terms of Service (“Terms”) govern your use of the hosting and related services provided by Faith Harbor LLC, doing business as Faith Harbor Web Hosting (“Faith Harbor,” “we,” “us”). By creating an account or using our services, you agree to these Terms.

1. Your account

You agree to provide accurate account information and to keep it current. You are responsible for maintaining the security of your login credentials and for all activity that occurs under your account.

2. Our services

We provide web hosting and related services as described in the plan you select. Resource allocations (such as storage and features) are set by your plan. We may improve or modify our services over time.

3. Fees, billing, and renewal

Hosting fees are billed in advance on a monthly or annual basis, depending on the plan you choose.
Plans renew automatically at the end of each term so your service continues without interruption. You may cancel at any time to stop future renewals — there is no long-term contract.
We may change our prices, but we will give you notice before a change affects your renewal.
Domain registrations and any setup fees are billed separately and are non-refundable.

4. Refunds

New shared hosting plans include a 30-day money-back guarantee. Domain registrations, renewals, transfers, and setup fees are non-refundable. Full details are in our Refund Policy.

5. Acceptable use

Your use of our services must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it.

6. Backups

We keep automatic daily backups of hosted data as a courtesy to help with recovery. However, you are also responsible for keeping your own backups of your website and data, and you should not rely on our backups as your only copy.

7. Availability

We work hard to keep our services available and reliable, but we do not guarantee that service will be uninterrupted or error-free. Occasional maintenance, updates, or factors outside our control may affect availability.

8. Suspension and termination

We may suspend or terminate your service for non-payment, for violations of these Terms or the Acceptable Use Policy, or to protect our systems and other customers. You may cancel your service at any time from your account or by contacting us.

9. Disclaimer and limitation of liability

Our services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. To the maximum extent permitted by law, Faith Harbor’s total liability for any claim relating to the services will not exceed the amount you paid us for the service in the three months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost data.

10. Indemnification

You agree to indemnify and hold Faith Harbor harmless from claims, losses, or expenses arising out of your content, your use of the services, or your violation of these Terms.

11. Governing law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. Any disputes will be handled in the state or federal courts located in Ohio.

12. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the effective date above and post the updated Terms on this page. Continued use of the services after a change means you accept the updated Terms.

13. Contact us

Questions about these Terms? Email hello@faithharborwebhosting.com.